1. Our commitment
RIA INSURANCE GROUP, INC. does not exclude, deny services to, or treat a person differently for reasons prohibited by applicable law. When applicable to a program or activity, these protections include race, color, national origin, age, disability, and sex.
2. Access and communication assistance
If you need a reasonable accommodation, auxiliary assistance, or language assistance to communicate with us or understand service information, contact RIA INSURANCE GROUP. We will review the request and provide applicable assistance at no cost as required by law.
3. Concerns or complaints
If you believe you received discriminatory treatment, contact the RIA INSURANCE GROUP Compliance Coordinator through our contact page. Describe what occurred and how you prefer to be contacted.
You may also file a complaint with the appropriate state or federal authority. When Affordable Care Act Section 1557 applies, complaints may also be filed with the U.S. Department of Health and Human Services Office for Civil Rights. Reporting a concern will not affect your right to assistance or result in retaliation.
4. Language assistance / Asistencia lingüística
English: If you need help communicating with us or understanding information about our services, you may request language assistance at no cost when applicable.
Español: Si necesita ayuda para comunicarse o comprender información sobre nuestros servicios, puede solicitar asistencia en español sin costo cuando corresponda.
5. Contact
To request assistance or report a concern, contact RIA INSURANCE GROUP, INC. through the contact page.